其他主要外包服务商也面临类似的信用与股权压力。私营的 Foundever Group 价值 11 亿美元（$1.1bn）和 10 亿欧元（€1bn）的 2028 年到期债券价格跌至面值的 50% 左右（曾跌至 39% 的低点），导致 S&P Global 将其信用评等下调至 CCC。Transcom 发行的 3.22 亿欧元（€322mn）票据价格从 94.2% 降至 88%。同时，Concentrix 和 TTEC Holdings 的股价今年均下跌了约三分之一，放空比例分别达到 15.5% 和 11.8%。在印度，Firstsource Solutions 和 Hinduja Global Solutions 的市值今年分别缩水了 20% 和 11%。
尽管 Barclays 的欧洲股票策略主管 Emmanuel Cau 指出，由于股票被低估，市场出现了一些「捞底」和复苏迹象，但压力依然巨大。Nordea Asset Management 的投资长 Kasper Elmgreen 强调，企业要消除 AI 颠覆疑虑面临著极高的举证责任。对此，各公司正试图整合 AI，如 Teleperformance 推出了 TP.ai FAB Connect，Concentrix 使用了其专有的 iX Hero 工具，其他公司也在部署 AI。然而，Federated Hermes 的信用投资组合经理 Vincent Benguigui 警告，对自动化语音系统和数位代理减少人力需求的担忧，持续引发市场评级的剧烈下修。
Hedge funds are heavily shorting customer experience and outsourcing companies due to perceived AI disruption risks. Teleperformance's total short interest surged from 4% at the beginning of the year to 17.2% recently, with funds like Marshall Wace, Point72, Citadel Advisors, and Squarepoint betting against its equity. Additionally, BofA reports short positions on 11% of Teleperformance’s €500mn (EUR 500 million) 2030 bonds and 7.8% of its €750mn (EUR 750 million) 2028 bonds. Consequently, its shares fell by approximately 25% over the past year, leading to its removal from the Cac 40 index.
Other major outsourcing players face similar credit and equity pressure. Foundever Group's $1.1bn (USD 1.1 billion) and €1bn (EUR 1 billion) 2028 bonds plunged to around 50 cents on the dollar, after hitting a low of 39 cents, resulting in a credit downgrade by S&P Global to CCC. Transcom’s €322mn (EUR 322 million) notes dropped from 94.2 cents to 88 cents. Concurrently, Concentrix and TTEC Holdings shares fell by about 33% this year, with short interest reaching 15.5% and 11.8% respectively. In India, Firstsource Solutions and Hinduja Global Solutions saw market value declines of 20% and 11%.
While strategist Emmanuel Cau of Barclays notes some "bottom fishing" due to undervalued stocks, the pressure remains high. Kasper Elmgreen of Nordea Asset Management stresses the high burden of proof for companies to dispel AI threats. In response, firms are integrating AI, with Teleperformance launching TP.ai FAB Connect, Concentrix utilizing iX Hero, and other companies deploying automated tools. However, Vincent Benguigui of Federated Hermes warns that fears of digital agents replacing human staff continue to drive severe market re-ratings.