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人工智慧正在重塑每一个产业,但真正的挑战不在于采用技术本身,而在于如何将整个企业围绕AI进行根本性的重组。麦肯锡全球董事总经理Bob Sternfels指出,企业领袖对此挑战的回应方式,将决定AI究竟是缩小还是提升其企业雄心。

尽管AI投资与应用快速成长,许多企业仍难以将投资转化为更好的决策、更快的执行力与可衡量的回报。研究显示,88%的企业已在至少一个业务功能中使用AI,但真正从中获得实质价值的企业仍属少数,缩小这一落差本质上是领导力与人才的问题。

AI并不必然导致裁员,反而为能力强的人才开创更大的舞台。麦肯锡今年计划增加20%的顾问招募,并强调具备判断力、跨域问题解决能力与持续学习意愿的人才将在AI时代更具价值。企业若将此视为削减人力的机会,将逐渐萎缩;反之,押注人才者将得以填补并扩大发展空间。

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Artificial intelligence is fundamentally reshaping businesses across every sector, but the greatest challenge lies not in adopting the technology itself, but in rewiring entire organizations around it. McKinsey's global managing partner Bob Sternfels argues that how corporate leaders respond to this challenge will determine whether AI diminishes or elevates their ambitions.

Despite soaring AI investment and adoption, many companies still struggle to translate spending into better decisions, faster execution, and measurable returns. Research shows 88% of firms use AI in at least one function, yet far fewer realize meaningful value from it—a gap that is fundamentally a leadership and talent problem, not a technology one.

AI does not inevitably reduce headcount; rather, it empowers strong talent to tackle harder problems. McKinsey itself plans a 20% increase in consultant hiring this year, prioritizing judgment, adaptability, and problem-solving skills. Companies that treat this moment as a cost-cutting exercise will shrink, while those that invest boldly in talent will thrive and expand.
2026-07-16 (Thursday) · e7e9a748214e9dfde9189afe8876bfd8c485a03f