调查显示，人工智能已高度渗透日常生活，其使用频率接近搜索引擎的普及程度。近三分之二的美国青少年使用聊天机器人，约 30% 表示每天使用。YouGov 调查显示，35% 的美国成年人每天使用 AI，但仅 5% 表示“非常信任”AI，41% 持不信任态度。Ipsos 的数据还表明，公众对 AI 公司保护个人数据的信任度在 2023 至 2024 年间全球范围内下降，反映出使用率上升与信任下滑并存的趋势。
在应用层面，健康与教育成为增长最快的领域之一。OpenAI 披露，每周有“数以亿计”的用户通过 ChatGPT 询问健康与保健问题；相关产品正引入更严格的隐私措施。与此同时，企业在几乎没有强制监管的环境中加速发布新模型。受访者普遍强调上线前的风险评估，认为需要像汽车碰撞测试一样进行系统性安全验证。公众信任不足与多起高调诉讼叠加，使“发布前问清后果”成为共识。
对经济与就业的影响尤为突出。斯坦福大学经济学家的研究发现，年轻人的就业机会已出现下降趋势，多家科技巨头将裁员与 AI 采用直接挂钩。与此同时，美国以外市场的教育与技能再培训需求上升，学生与从业者对职业可持续性和数据隐私表示担忧。整体来看，AI 的现实效用持续扩大，但信任、治理与劳动力结构调整之间的张力正在加剧。
The survey shows artificial intelligence is deeply embedded in daily life, with usage approaching the ubiquity once seen in search engines. Nearly two-thirds of US teenagers use chatbots, and about 30% report daily use. A YouGov poll found 35% of US adults use AI every day, yet only 5% say they “trust AI a lot,” while 41% are distrustful. Ipsos data also indicates global trust in AI companies to protect personal data declined from 2023 to 2024, highlighting rising adoption alongside falling confidence.
In application areas, health and education are among the fastest-growing. OpenAI disclosed that “hundreds of millions” of people use ChatGPT each week for health and wellness questions, prompting additional privacy safeguards. At the same time, companies are deploying models rapidly in a largely unregulated environment. Interviewees consistently stressed pre-launch risk assessment, arguing that AI systems require safety testing comparable to automotive crash tests. Low trust and multiple high-profile lawsuits have reinforced the consensus that companies must scrutinize consequences before release.
Economic and labor impacts stand out. Research by Stanford economists shows employment opportunities for young people are already declining, while several major technology firms have cited AI adoption as a reason for workforce restructuring. Outside the US, demand for education and reskilling is rising, and students and professionals express concern about job durability and data privacy. Overall, AI’s immediate usefulness continues to expand, but tensions among trust, governance, and labor-market adjustment are intensifying.