线上维修服务 iFixit 推出全新行动 App，内建名为 FixBot 的聊天机器人，支援 iOS 与 Android。这款 App 可行动存取超过 125,000 种装置的维修手册与指南，并能利用手机相机与电脑视觉辨识损坏设备，例如爆胎的汽车轮胎或坏掉的咖啡机。FixBot 建构自大约十多种生成式 AI 模型的融合，专门针对维修情境进行优化。

FixBot 著重在诊断与引导维修，而非一般聊天。作者在 Pixel 9 Pro 上安装 App 后，立刻看到电池健康为 98% 的评估，并可查看电池循环次数、预估剩余寿命，以及一步步更换电池的教学与零件购买连结。这些诊断功能在 Android 上运作顺畅，但在 iOS 上则受限于苹果对电池相关 API 的封锁而需要额外步骤与权限。

iFixit 每月平均约有 1,000 万名使用者上门，寻求数十万种装置的维修协助，因此团队花了数年时间打造 FixBot，让庞大的维修资料更易检索与运用。机器人设有严格防护措施，只处理维修相关与合法范围内的请求，会拒绝像是离婚建议或入侵白宫等问题，其建议更偏向符合欧洲消费者保护法规，而非相对较严的美国规范。

Repair site iFixit has released a new mobile app for iOS and Android that embeds FixBot, a chatbot built from a fusion of roughly a dozen generative AI models and trained on iFixit’s repair corpus. The app offers mobile access to manuals and guides for more than 125,000 devices, and can use the phone’s camera and computer vision to identify broken gear such as flat car tires, dead iPods, or malfunctioning espresso machines.

FixBot is designed to focus on diagnostics and repair guidance rather than general conversation. On the author’s Pixel 9 Pro, the app immediately reported 98 percent battery health, then exposed data on charge cycles, estimated remaining lifespan, and links to step by step battery replacement guides and compatible parts. These diagnostics work seamlessly on Android, while iOS support is more constrained because Apple restricts access to detailed battery APIs.

iFixit serves an average of about 10 million visitors each month seeking help with hundreds of thousands of devices, so the company spent a couple of years building FixBot to surface precise answers from its sprawling library of repair guides. The bot enforces guardrails that keep it on repair topics and away from illegal or deeply personal questions, and its guidance is tuned more toward European style consumer protections than stricter American rules.