自 2022 年 11 月（即 ChatGPT 问世的同一个月）达到疫情后的峰值以来，资讯部门已经流失了 332,000 个工作岗位，占其劳动力的近 11%。虽然该部门在利润增长方面占据主导地位，但它却是经济中最难找到工作的地方之一。然而，非住宅建设就业人数在 5 月份连续第七个月上升。4 月份数据中心的建设支出首次突破 500 亿美元（$50 billion），超过了美国政府在公共交通基础设施建设上的全部支出。尽管如此，蓬勃发展的建筑工人市场仅能抵消自 ChatGPT 推出以来资讯就业流失人数的约四分之一（25%）。
经济学家表示，类似的 AI 影响可能正在蔓延到另一个主要雇主——金融活动部门。该部门在 5 月份流失了 22,000 个工作岗位，使今年以来的总流失人数达到 80,000 多人。尽管 HSBC 执行长 Georges Elhedery 表示人仍然是银行的核心，但各大银行执行长已经释出了未来的讯号，前景并不乐观。
Despite a strong overall US jobs report, employment in the information sector, including software publishers, social networks, and web search portals, shrank in May for the 16th time in the last 17 months. This decline aligns with recent layoffs by Big Tech giants like Meta and Microsoft, who are looking to reduce labor costs to offset heavy spending on AI. According to Challenger, Gray & Christmas, tech-sector layoff announcements in May climbed to the highest level in almost two years.
Since its post-pandemic peak in November 2022—the same month ChatGPT debuted—the information sector has shed 332,000 jobs, representing nearly 11% of its workforce. Although this dominant sector leads in profit expansion, it is one of the worst places in the economy to find work. Conversely, nonresidential construction jobs rose for a seventh straight month in May, and construction spending on data centers eclipsed $50 billion in April for the first time, exceeding all US government public transportation infrastructure construction spending. However, this construction boom has only offset about a quarter of the job losses in information employment since ChatGPT's introduction.
Another major employer facing a similar AI impact is the financial activities sector, which shed 22,000 jobs in May, bringing total losses to over 80,000 so far this year. Although bank leaders, including HSBC CEO Georges Elhedery, suggest that humans will remain central to banking, the overall outlook remains far from rosy as major financial institutions signal future changes.