由於企業尋求節省成本，一些公司如Bolt、Meta和Uber已經開始縮減甚至完全裁撤HR部門。然而，專家警告，完全消除HR部門可能會產生嚴重的後果，因為人類在維持健康企業文化、處理敏感問題以及建立員工信任方面扮演著不可或缺的角色。
為了應對自動化帶來的挑戰，HR從業人員正努力轉型並承擔新任務。例如，一些HR領導者開始將IT或軟體工程師納入管理範圍，建立內部AI工具，並將自身重新定位為「工作架構師」，負責規劃人類與數位勞動力的混合團隊。
The livelihoods of human resources (HR) professionals are increasingly threatened by the rise of artificial intelligence (AI). Many practitioners fear that AI could automate key HR tasks, such as screening resumes or answering benefits inquiries, with studies suggesting that up to two-thirds of current HR functions could be automated.
Driven by a desire to cut costs, some companies, including Bolt, Meta, and Uber, have already begun downsizing or entirely eliminating their HR departments. However, experts warn that entirely removing HR could have serious consequences, as humans play an indispensable role in maintaining healthy corporate cultures, handling sensitive issues, and building employee trust.
To counter the challenges posed by automation, HR professionals are striving to reinvent themselves and take on new responsibilities. For instance, some HR leaders are bringing IT or software engineers under their purview to build internal AI tools, repositioning themselves as "architects of work" responsible for managing hybrid teams of human and digital labor.