DCWP 量化的变化为：两平台平均每单小费在介面调整后一周内，从 US$3.66 降至 US$0.93，下降 US$2.73，约 -74.6%。报告估计在 18 个月期间，这种设计转移导致小费收入累积损失 US$554 million，约合每名外送员每年 US$5,800。
DoorDash 否认报告结论，称外送员一向收到 App 内小费的 100%，并主张结帐后才提示小费并不反常；Uber 未即时回应。Mayor Zohran Mamdani 本月（2026 年 1 月）就任后以行政命令打击 junk fees 与误导性订阅，并点名两公司；其政策延续前市长 Eric Adams 时期的劳动改革。新修法要求提供更显著的小费选项（含结帐时可小费与可选 10% 建议），预定 2026-01-26 生效；两公司已共同提告主张侵害 First Amendment 言论自由。
A NYC Department of Consumer and Worker Protection (DCWP) report says DoorDash and Uber deprived New York delivery workers of more than $550 million in tips after changing in-app interfaces. The city says that after new pay standards took effect in December 2023, the companies raised service fees to subsidize pay and made tipping less prominent, moving tipping to after checkout to make upfront delivery costs appear lower. Published time: 2026-01-15 02:14 UTC+8 (original: 02:14 AM GMT+8).
DCWP’s quantified shift: average tips on both platforms fell within a week from $3.66 to $0.93 per delivery, down $2.73, about a 74.6% drop. Over 18 months, the report estimates a $554 million loss in tip income, roughly $5,800 per worker per year.
DoorDash disputes the report, says workers always receive 100% of in-app tips, and argues post-checkout tipping is common; Uber did not immediately comment. Mayor Zohran Mamdani, who took office earlier this month (January 2026), issued an order targeting junk fees and misleading subscriptions and named both companies; the push builds on labor changes under former mayor Eric Adams. A new city tipping mandate requiring more prominent options, including tipping at checkout and a selectable 10% suggestion, is scheduled to take effect on 2026-01-26; the companies jointly sued, alleging First Amendment violations.