這篇文章來自《金融時報》的「Working It」專欄，探討了人工智慧加速發展下職場中出現的新角色與組織結構變革。文章重點介紹了「混合勞動力協調者」這一新興職位概念，源自人力資源公司Adecco集團的最新研究報告。該角色的核心任務是策略性地規劃哪些工作由人類完成、哪些交由AI代理或機器人執行，同時識別技能缺口並重新設計工作流程，使人類、AI代理與機器人組成的混合勞動力高效協作。

行為科學家Gleb Tsipursky指出，協調者可能成為組織中最重要的人物之一，因為他們將決定哪些任務由員工保留、哪些被AI吸收、誰的技能值得投資、誰的角色可能被淘汰。這使得該職位本質上是一個治理角色，而非單純的勞動力規劃角色，因此需要透明度、員工參與和明確的問責制。此外，文章還提到首席人力資源官可能演變為這一協調角色的候選人，而隨著人力資源部門日益技術化，維護組織文化與人性優勢將成為企業差異化競爭的關鍵。

文章同時涵蓋了多個職場熱門話題：員工安排虛假會議以騰出專注工作的時間、訓練AI模型可能成為職場權力博弈的機會、中國科技業「內卷」文化引發的討論，以及隱形錄音應用程式帶來的倫理隱憂。約克大學的研究顯示，AI與高技能勞動力結合，到2030年可為英國經濟釋放累計4900億英鎊的價值，但前提是需要擴大畢業生級別人才的供給管道，這對考慮上大學的人而言是一個積極信號。

This Financial Times 'Working It' newsletter examines how AI acceleration is reshaping organisational structures and creating new job categories. The centrepiece is the concept of 'hybrid workforce orchestrators'—strategic roles focused on integrating AI agents and robots with human workers. Drawing on a forthcoming paper from Adecco Group, CEO Denis Machuel explains that orchestrators must determine what remains human-performed, what is delegated to agents or robots, and how skills must evolve, while reinventing workflows around these blended teams.

Behavioural scientist Gleb Tsipursky argues that orchestrators will wield significant influence over whose tasks are retained, whose skills receive investment, and whose roles become redundant, making the position a governance role requiring transparency and accountability. He also anticipates the emergence of adjacent roles in human-AI workflow design, algorithmic accountability, AI coaching, and an AI ombudsperson function. Meanwhile, the CHRO is increasingly seen as a candidate for this orchestration mandate, raising questions about who will champion organisational culture as HR becomes more tech-centric.

The newsletter also highlights several broader workplace stories: employees creating fake calendar meetings to carve out focus time, the strategic value of institutional knowledge in training AI models, China's 'involution' debate sparked by a tech worker's viral farewell letter about burnout culture, and the ethical concerns surrounding invisible recording apps like Granola and Pocket. Research from the University of York suggests that AI paired with graduate-level talent could unlock £490 billion for the UK economy by 2030, reinforcing the enduring value of higher education amid anxieties about entry-level job disruption.